The New Year’s Revolution

A Royal Decree Chronicle

Mapping the Battlefield

For years, Windsor’s marketing spoke to one version of “Our Girl”—a single, generalized persona. But when the marketing agency introduced new brand personas, it became clear that Windsor’s audience wasn’t just one girl—it was many.

As the New Year’s campaign approached, I saw an opportunity. Instead of a one-size-fits-all approach, I proposed a campaign that would highlight four distinct Windsor girls, each celebrating New Year’s in her own way.

This wasn’t just about campaign messaging—it was about securing a seat for the copy team at the creative table.

Coordinating the Attack

The idea was well received by the Creative Director, but it challenged the existing structure. The studio team had always controlled Windsor’s campaigns, and they weren’t eager to share the reins.

  • Despite initial pushback, the Creative Director championed our involvement, and we collaborated to bring the campaign to life.
  • Developed distinct personas aligned with Windsor’s brand strategy, showcasing different New Year’s celebrations.
  • Navigated a new process with the studio team, who hadn’t previously collaborated with the copywriters.
  • Reviewed campaign assets collaboratively, ensuring a consistent message across video, print, and digital.
  • Wrote copy for marketing materials, including the lookbook, promotional banners, and video scripts.

By the end, the copy team had officially earned its place in campaign development.

The Spoils of Battle

I left Windsor shortly after this campaign, so I didn’t get to see long-term results. But what I did see was a fundamental shift in Windsor’s approach to content collaboration.

  • The copy team became an active part of campaign development, no longer limited to product descriptions.
  • A dedicated marketing copywriter role was created, proving the need for full-time campaign copy.
  • Stronger cross-team collaboration between eCommerce, copy, and studio teams.

While I wasn’t leading this project, it was the first time I saw one of my ideas come to life. It wasn’t just about writing—it was about understanding audience personas, tailoring messaging, and pushing for a more strategic approach to content.

This was the moment that sparked my interest in content strategy—a passion that would later define my career.

Artifacts & Enchantments

  • Creative Strategy (Developing audience-driven campaign messaging)
  • Brand Persona Development (Aligning messaging with Windsor’s new customer profiles)
  • Cross-Team Collaboration (Bridging the gap between eCommerce, copy, and studio teams)
  • Multichannel Copywriting (Writing for video, digital, and print marketing materials)

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